The Website is a platform that facilitates the online Sale and purchase of Ayurvedic products manufactured by Capro Labs and its subsidiaries, sister concerns. Capro Labs offers shipping for all the products on the Website as per the company's policy, which may be changed by Capro Labs without any prior notice.
We attempt to be as accurate as possible when describing our products on the website. However, except to the extent implied by applicable law, we do not warrant that the product descriptions, colours, information or other content available on the website are accurate, complete, reliable, current, or error-free.
The price of products offered on the Website is either equal to or lesser than the Maximum Retail Price ("MRP") i.e., the discounted rate prescribed for those products. The MRP and other statutory declarations shall be mentioned on the products and/or on its packaging in accordance with applicable laws. Capro Labs strives to provide you with the best prices possible on products you purchase from the Website; however we do not guarantee that the price will be the lowest in the city, region or any such specified geographical area. Prices and availability are subject to change without notice or any consequential liability to you. While Capro Labs strives to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, we may, at our sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by You has been dispatched, your offer will not be deemed accepted and we will have the right to modify the price of the product and contact you for further instructions using the e-mail address or the contact number provided by you during the time of purchase or cancel the order and notify you of such cancellation. In the event we accept your order the same shall be debited to your credit / debit card account and duly notified to you by email or the contact number, as the case may be, that the payment has been processed. The payment may be processed prior to dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account. We strive to provide you with best value, however prices and availability are subject to change without notice.
Your shipping address, pin code and other details provided by you will be verified with the database of Capro Labs before you proceed to pay for your purchase. In the event your order is not serviceable by our delivery partners, we would request you to provide Capro Labs with an alternate shipping address that we deem serviceable. However, it would be Subject to the availability of Courier or Postal Service to your shipping address. In case you book multiple order for the Products and Services in one transaction Capro Labs would endeavour to ship all Products together; however, this may not always be possible due to some product characteristics and/or logistics' issues. If you purchase multiple Products in single transaction, then all the Products would be dispatched to a single shipping address given by you. If you wish to ship Products to different addresses, then you should book the orders separately based on the delivery addresses.
Estimated delivery time is 6 to 7 days* post shipping (business days exclude Sundays and other holidays).
*The delivery time estimates may vary slightly from State to State. Days are calculated as working days, excluding Saturdays, Sundays, and Holidays.
The information contained in the Website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Web Site for diagnosing or treating a health problem or disease or prescribing any medication. Information and statements regarding any of the products displayed have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should read carefully all product packaging prior to use. The results seen from the products will vary from person to person. No individual result should be seen as typical.
You are prohibited from violating or attempting to violate the security of the Website, including, without limitation: Accessing data not intended for you or logging onto a server or an account which you are not authorized to access; Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing; Sending unsolicited email, including promotions and/or advertising of products or services; or Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than generally available third party web browsers (e.g., Google Chrome, Firefox, Microsoft Internet Explorer). We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secured server through firewalls. Capro Labs does not access, store or keep debit card data or credit card data and or any financial information. All transactions done using Secure Server Software (SSL) for 128 bit encryption through third party gateways and Capro Labs plays no role in the transaction, except for directing the customers to gateways or relevant webpage(s). Accordingly, Capro Labs shall not be responsible or liable for any loss or damage due to any disclosure whatsoever of Personal Information while using the third party gateways and or website. Capro Labs shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any Personal Information concerning Your information relating to or regarding online transactions using credit cards / debit cards /cash cards/net banking and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information.